Refund Policy

Rental Agreements with STOR-MOR STORAGE are on a month to month basis.  The security deposit is refundable provided the agreed 30 days notice to vacate is given by the tenant, the unit is left clean and empty and all rents are current.

There are no refunds for partial month's rent, prepaid or special promotional offers.  However, if you provide notice that you intend to move out before you make your final rent payment, we can switch your payment to a daily rate.

We also have daily rates for short term storage.

Privacy Policy

What information do we collect? We collect information from you when you register on our site ' information collected includes name, address, phone numbers & email address. If you choose to make payments online we also collect credit card information.

What do we use your information for? Any of the information we collect from you may be used in one of the following ways:-to improve customer service (your information allows us to quickly and effective respond to your customer service requests and support needs)-to process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.
-to send periodic emails. The email address you provide for order processing, may be used to send you information and updates pertaining to your reservation, in addition to receiving occasional company news, updates, related product or service information, etc. Note: if at any time you would like to unsubscribe from receiving future emails, please rely to our emails with 'unsubscribe' in the subject line or with a request to unsubscribe. -to administer a promotion, survey, site features, updates, etc.

How do we protect your information? We implement a variety of security measures to maintain the safety of your personal information when you access your personal information. This includes a secure site, secure passwords, and limited access to this site and personal information by management of this facility. Do we use cookies? We do not use cookies.

Do we disclose any information to outside parties? We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links We do not include third party products or services on our websites. If at any time third party products are offered, these third party sites will have separate and independent privacy policies, and therefore we have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online privacy policy only This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and conditions Please visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://stor-morstorage.storageunitsoftware.com/pages/policies Your consent By using our site, you consent to our privacy policy

Changes to our privacy policy If we decide to change our privacy policy, we will post those changes on this page. This policy was created May 8/2020

Contacting Us If there are any questions regarding this privacy policy you may contact us using the information below. 4879 Chiles Industrial Road, Red Deer, AB T4P 2H2 garry@stor-morstorage.com